Nickels, Noses, Numbers

By Dr. Franklin Dumond

The role of numbers and counting in the life of a church leader, though often criticized, remains important. The effective leader has a penchant for numbers, since most of those numbers represent people or indicate a measure of their discipleship.

Are numbers necessary?

A quick look at the Bible illustrates the historical importance of numbers. There is even an Old Testament book called Numbers! The New Testament records the numbers of people who had lunch with Jesus—4,000 on one occasion; 5,000 on another—and even how they sat in groups of 50 (Luke 10:14).

Necessary Numbers

A few numbers rank with such importance that every church leader should be abreast of them. Ranked by importance these would include:

  1. Average weekly worship attendancegraph
  2. Average weekly Small Group/Sunday School attendance
  3. Number of First Time Guests
  4. Conversions: Last year and year-to-date
  5. Baptisms: Last year and year-to-date
  6. Members Received: Last year and year-to-date
  7. Average Weekly Income: Last year and year-to-date

Most of these numbers should be maintained in a multi-year graph so trend lines can be easily identified.

Behind the Scenes Numbers

Some of the most important numbers only rarely make a ‘public’ appearance. That is, they are generally not communicated openly, despite their importance. The leader of a growing congregation will undoubtedly be aware of:

  1. The size of the crowd

“If everyone had been here…” is a statement often made to console us on low attendance days or to celebrate a full house that would have been beyond capacity if everyone had been present.

The crowd is composed of those folks who attend at least once in a while. One convenient measure of the crowd is to identify those folks who attend at least once every 6-8 weeks.

Why is it so important to know the size of and the identity of the crowd? The size of the crowd indicates the potential the church has to grow and impact people. The identity of those who make up the crowd indicates who it is that we are most likely to win to faith in Christ and faithfulness to His church.

  1. Total weekly participation

In the Family Based Church, everyone attends everything. These churches function like an extended family, and are generally smaller in size. It is not uncommon for activities to be cancelled if several cannot attend.

A Program Based Church will have a more developed and diverse program where no one attends everything but everyone attends something. For example, it is not uncommon for a Program Based Church to offer small groups for adults, youth groups for teens, and children’s ministries at times other than Sunday morning. Often folks who cannot attend on Sunday morning will nevertheless participate in one or more of the weekday or weeknight ministries of the church.

Total weekly participation, then, is a measure of who attended at least one ministry activity in a given week. It is determined by a cross reference of attendance reports so that everyone who attends at least once in the week is counted.

  1. Percentage of the congregation present for five years or less

“I’m on my third congregation!” reported the pastor of a middle sized church. Having been pastor there for nearly 20 years he had discovered first hand that church folks are mobile. They move away. They drop out. Others drop in. Every year there are funerals!

Other measures of tenure could be used. A very important one is the percentage of folks who have become part of the congregation since the current pastor arrived.

Each of these measures the likelihood of leading change and maintaining relevance. Change is most likely when enough newer folks with newer ideas come into leadership roles. The pastor is most likely to lead change when a large percentage of the congregation has come into the church since he began his ministry.

Numbers will not track themselves. Use of some church management software or the development of a spreadsheet will make the task easier. In the church of 200 or fewer a good notebook and clipboard will cover most of the bases. Volunteer office helpers can do much of the record keeping. Whatever system is used, however, must ring true to the old adage “We count people because people count!”

Conserve the Results

By Franklin Dumond

Any outreach strategy that focuses only on expanding the attendance at one worship service may have the unintended consequence of settling back into the routine of business as usual after that day passes.  Successful outreach strategies include special efforts to conserve the results of this special day.Lancaster_Baptist_Church_Main_Auditorium

Three types of effort are necessary to conserve the results of any outreach strategy, and especially those of a Big Day.

First, efforts must be designed to identify, connect with, and encourage the return of first time guests who are present on any Big Day.

Second, leaders must have a disciple-making strategy in place that will not only introduce first time guests to faith in Christ, but will also facilitate their spiritual growth.

Third, leaders must have a working strategy in place to involve as many new people as possible in service roles in the ministries of the local church.

Because of the conservative nature of most of our General Baptist churches, the third effort just described is often the most difficult.  Nevertheless, assimilation strategies that work can be identified and customized to each local church.

This is also true of disciple-making.  There are many small group and one-on-one disciple-making strategies that can be easily adapted to most local settings, if we will simply make the adaptation.

Working with the structures of a local church, however, to quickly empower new servants can be very, very difficult.  Here are a few suggestions that can assist church leaders from any size congregation to develop a mindset and a practical strategy to include more people in the working life of the church by serving in a ministry setting.

1.  Identify how many volunteer positions are required to operate the ministries of your church.  Think through every ministry task that is needed.  In the established church, many of these roles will be identified in the organizing documents that guide the life of the congregation.  In the growing congregation, there will be just as many informal adaptations to new ministries and new opportunities.  Be sure to identify all the ministry tasks that occupy volunteer time and effort.

2.  Identify who is currently serving in these positions.  Write down their names beside the ministry role they occupy.

3.  Review your list.  Are a few people engaged in several ministries?  If so, you could expand your list of volunteers if folks are limited to how many positions they can hold.  Perhaps they can mentor and train those who will come alongside to share the load.

4.  Expand your opportunities.  Can the opportunity to serve be shared?  Can several people take turns doing ministry?  For example, if four ushers generally collect the tithes and offerings along with the communication cards, ask these questions:

  • Should the same four people serve in this capacity every Sunday?  Could a team of 16 serve by each serving one Sunday a month?
  • If four ushers can collect the offerings and communication cards, why not use eight and expand the number of workers by purchasing a few new offering plates and by dividing the auditorium into smaller sections?

By applying this same logic to greeters, parking lot attendants, welcome center attendants, and those who set up the coffee makers, it is possible to double or even triple the number of people actively engaging in ministry!

5.  Identify how many volunteers would be required to operate as a church twice your size.  This will at least double your volunteer base and will probably expand it even further.  Keep in mind that as you gain new people, they are not coming to just watch the show.  They are coming so they can find meaningful opportunities for relationship and responsibility.

 

6 Reasons Churches Never Address Decline

By Franklin Dumond

Churches, like other organizations and the people who participate, move through predictable cycles.  In the institutional memory of every church there is the awareness that average attendance varies from year to year.  Anyone who has been part of a congregation for any length of time will have experienced those occasions when more people attend now than used to attend.  Seasoned members will also have experienced those occasions where fewer people attend now than in the past.

Some years ago, one church consultant described churches and their attendance patterns as either being on the incline (growing and increasing), on the recline (stable, on a plateau), or on the decline (fewer attending now than used to attend).  Most observers of the American church landscape suggest that at least 80% of churches are reclining or declining.

The net result of long term decline is always death.   So why don’t more churches address the serious issue of decline?

  1. Poor record keeping disguises decline.  I once helped stage a picture for some church publicity.  We wanted to show the auditorium as full of people, but it was a weekday and only a handful of people were in the building when the photographer arrived.  No problem.  He simply staged them along the center aisle and framed the shot looking down the aisle.  By cropping out the rest of the picture we had a full house with only a couple of dozen folks present!

inside-of-a-church-pews-hanging-cross-shiny-aisleMy wife observed recently that the church looked “pretty full this morning” but in actuality the seating capacity was seriously          underutilized at only about 50% occupied.  I counted.  She observed.  My count did not match her observation although she admitted the seating patterns made it look like a larger crowd was present.

Unless church leaders count and compare the counts from week to week, from month to month, or from year to year decline may easily be disguised.

  1. Righteous Remnant Theology often predicts a falling away from the church because people in general just cannot accept the hard truth of the Gospel.  Decline in this scenario has to do more with decline in standards and errors in theology rather than loss of numbers.
  2. Decline is the new normal.  Congregations that experience long term decline can reach the point that decline is expected.  Many worshippers have little if any experience in another church and are simply unaware of any other scenario.
  3. We’ve built it so they should come.  This philosophy of ministry worked very well in the 1950’s when it was expected that folks should attend church.  That social or cultural expectation no longer exists, so new folks now attend church only if they are invited by someone they know and trust.
  4. A lack of introspection, and thus lack of personal responsibility, can speed decline.  As a young pastor I found a box of old church newsletters.  While reading through them I noticed a particularly personal confession from a former pastor.  He was a seasoned veteran.  He also took a hard look around and noticed that there were no conversions for three months.  At that point, he began looking inside himself since he felt a keen responsibility to model personal evangelism.  If he had not taken the time for this personal introspection the decline would probably have continued.
  5. Churches prefer to reach one person rather than one neighborhood full of people.  Remember a broken clock is still correct twice each day.  It is very easy to excuse what we are currently doing because once in a while we connect with one person.  Isn’t it worth it to reach even one?  Maybe not, when similar resources of time, talent and treasure could reach a neighborhood full of people by intentional outreach.

Periods of decline are inevitable.  Persistent decline, however, was never the intention of the Lord Jesus who announced that the gates of Hell would not prevail against His Church.